Shipping Policy
At Roviden.com, we are committed to providing efficient and reliable shipping services to ensure that your orders reach you in a timely manner. Please review our shipping policy below:
1. Processing Time:
– Orders are typically processed and shipped within two business days of receipt, excluding weekends and holidays.
2. Shipping Methods and Carriers:
– We offer free priority mail shipping mainly through USPS within the United States, and international shipping options are based on the customer’s choice.
– Our shipping carriers may include, but are not limited to, USPS, UPS, FedEx, and DHL.
3. Shipping Rates:
– Shipping is free when ordered within the United States, except for gifts and heavily discounted items.
4. Estimated Delivery Time:
– Estimated delivery times may vary, but normally within 3–5 business days.
– Standard shipping for international orders typically takes 2 to 3 weeks.
– Expedited shipping options are available for faster delivery for customers who want it faster than our free shipping.
5. Order Tracking:
– You will receive a shipping confirmation email containing tracking information once your order has been shipped.
– You can track the status of your order by entering the provided tracking number on our website or the carrier’s website.
6. International Shipping:
– We offer international shipping to select countries worldwide.
– International shipping rates, customs duties, taxes, and import fees may apply and are the recipient’s responsibility.
– Please note that delivery times for international orders may vary due to customs clearance procedures and other factors beyond our control.
7. Shipping Restrictions:
– Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements.
– We reserve the right to refuse orders or adjust shipping methods for items that cannot be shipped to certain locations.
8. Address Accuracy:
– Please ensure your shipping address is accurate and complete to prevent delays or delivery issues.
– We are not responsible for lost or undelivered orders due to incorrect or incomplete shipping addresses provided by the customer.
9. Shipping Insurance:
– Shipping insurance may be available for an additional fee to cover lost, stolen, or damaged shipments. Please contact us for more information.
10. Contact Us:
– If you have any questions or concerns about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer service team at mmyrovidenstore@gmail.com or call 4435705249
Please note: This shipping policy is subject to change without prior notice. We reserve the right to update shipping rates, methods, and restrictions as needed.
